Call (612) 345-4490
For professionals

For case managers and care coordinators

Straight answers on availability, documentation you can rely on, and a referral form that takes two minutes.

Full referral form(612) 345-4490

What you can expect from us

The thing that matters most to a case manager is whether a provider does what they said they would. We try to be the kind of agency that answers the phone, reports changes without being chased, documents accurately, and declines a referral we cannot staff instead of accepting it and failing quietly two weeks later.

Services we accept referrals for

All nine of our services are open to referral: homemaker, respite, night supervision, adult companion, 24-hour emergency assistance, individualized home supports, individual community living support, semi-independent living skills, and home supports with training. See the full service menu.

Coverage

Minneapolis and Hennepin County. We keep the area tight enough to staff it honestly. If a client is at the far edge of the county, ask and we will give you a straight answer about whether we can cover it reliably.

Questions

Working with ALLCARE

How fast do you respond to a referral?
Usually within one business day. If we cannot staff it, you will hear that rather than a maybe.
Do you take referrals for partial service packages?
Yes. Many of our referrals are for a single service such as respite or night supervision that supplements an existing plan.
What documentation do you provide?
Visit documentation per the care plan, reports of any change in condition, incident documentation, and progress notes toward the goals in the plan. Tell us what format works for your system.
Will you tell us if a plan is not working?
Yes. If authorized hours do not match actual need, if a home has become unsafe, or if the person would be better served elsewhere, we raise it rather than continuing to bill.

Have a client who needs support?

Call (612) 345-4490 or send the referral form above.

(612) 345-4490See our services